Forms Account Representative

This position is located within the following department: Sentry

Job Description

The Forms Account Representative manages all ongoing project activities related to the development, implementation, and maintenance of new and existing Forms business at HMS client sites. Specifically heavy involvement with Health Information Management and Patient Access Departments.

• Works cooperatively with the Forms contact at each client hospital to install Electronic Documents at the client site.
• Performs “on–site” HIM / Medical Records paperless assessments at client sites.
• Manages Forms projects as described in amendment/contract by ensuring that all terms of the agreement are adhered to by HMS and client.
• Reports all project issues such as client requested changes or additions to the Design Team of the Document Management Services team.
• Determines if client requested changes or additions to Forms projects are to be billed to client.
• Works with hospital personnel involved with any aspect of Forms project to ensure full coordination and cooperation under the HMS/hospital statement of work.
• Provides all necessary training and implementation of services/products offered through Document Management.
• Identifies potential Professional Services consulting opportunities for HMS staff.
• Promotes HMS Scanning and Archiving solutions as well as other company products that might assist client operations.
• Identifies potential opportunities as well as provides consulting services on HMS Archiving solutions, Integrated Forms, and Process Enhancements as needed.
• Works closely with the client HIM staff and Document Management Services team to assure the best possible outcome for the client and HMS.
• Account management and follow up.
• Assist with special HMS functions, as requested.
• Percentage of travel required: 50%

Required Education and Training

• Minimum of 3 years hospital operations experience in the HIM Department
• HIM Experience management or non management with a strong knowledge of the deficiency process.
• Knowledge in and the ability to apply the principles of hospital workflow, project management, and change management.
• Demonstrated hospital, facilitation, communication, and presentation skills.
• Good interpersonal skills that include the ability to effectively communicate in both writing and verbally.
• Excellent written, proofreading, and verbal communication skills.
• Must be detail oriented, organized, and have the ability to multi-task.
• Ability to demonstrate supportive relationships with peers, clients, partners, and corporate executives.
• Must be flexible with a “can do” attitude and have the ability to remain professional under high pressure situations.
• Ability to retain and protect confidential material.
• Strong computer skills in Microsoft Office applications (i.e., Word, Excel, PowerPoint, etc.)
• Negative pre-employment drug tests.
• Criminal and MVR backgrounds meet our company hiring criteria.

Recruiter in the Human Resources Department
3102 West End Avenue, Suite 400
Nashville, TN 37203
Fax: (615) 386-2869

Contact
apply@hmstn.com