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Job Openings
Financial Quality Assurance Analyst
This position is located within the following department: Quality Assurance
Job Description
Under general direction, carries out procedures to ensure that all information systems products and services meet organization standards and end-user requirements.
- Performs and leads tests of software to ensure proper operation and freedom from defects.
- Creates test data/test scripts for applications, including use of automated testing tool.
- Documents and works to resolve all complex problems.
- Reports progress on program defects and problem resolution to management.
- Devises improvements to current procedures.
- Resource about assigned areas to technical writers and other Quality Assurance Analyst.
- Performs complex work flow analysis and recommends quality improvement.
- Supplements Customer Support activity as assigned, including:
- Provides professional phone support to HMS clients for financial modules.
- Develops a thorough working knowledge of each financial application as well the IBM AS400 operating system and other tools needed.
- Learns how to use various IBM utilities (i.e. Query) and develops some knowledge of programming languages used by HMS.
- Researches and resolves client open issues in a timely manner with daily client follow-up.
- Supports "on call" as needed several times a year including holidays.
- Any other duties as deemed necessary to provide quality service to the HMS client base.
Required Education & Training
- B.S, Degree Preferred.
- G/L, Accounting applications experience preferred.
- Previous software help desk experience.
- Basic computer skills.
- Healthcare background required.
- Knowledge of RPG & JAVA programming language.
- 3+ years of Healthcare Management Systems Software experience a plus.
- Software project development concepts experience.
- Experience with Quality Assurance methodologies.
- Familiar with GUI applications and client server environments.
- Ability to make decision through thorough analysis.
- Good interpersonal skills that include the ability to effectively communicate in both writing and verbally.
- Excellent written, proofreading, and verbal communication skills.
- Must be detail oriented, organized, and have the ability to multi-task.
- Ability to demonstrate supportive relationships with peers, clients, partners, and corporate executives.
- Must be flexible with a “can do” attitude and have the ability to remain professional under high pressure situations.
- Ability to retain and protect confidential material.
- Strong computer skills in Microsoft Office applications (i.e., Word, Excel, PowerPoint, etc.).
- Negative pre-employment drug tests.
- Criminal and MVR backgrounds meet our company hiring criteria.
Recruiter in the Human Resources Department 3102 West End Avenue, Suite 400 Nashville, TN 37203 Fax: (615) 386-2869
Contact
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