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  CPOE-Rockcastle Hospital and Respiratory Care Center

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Implementation Overview

At HMS, our implementation approach is simple. We'll show you how our systems work, from building your files and customizing control settings that suit your particular needs to training in everyday operation of each application. During the implementation of your system, we'll work with you at our corporate office providing individual instruction in our classrooms as well as at your facility, in your own surroundings, where you'll be using the system.

Our implementation staff consists of healthcare professionals with a combined total of over 500 years of healthcare experience. We're familiar with the business you're in and bring our own experience to bear in training your staff in our applications as they specifically apply to your processes. We will start by coming to your site to learn how you do business and we'll work hand-in-hand with you through the set-up of the system and training of your staff. We'll also be with you as your new system comes "Live". At the end of the Implementation project, you'll be confident in your ability to operate the HMS system smoothly and efficiently.

In addition, once you are "Live", we will be monitoring essential system functions. Our Project Analysts follow a daily series of checks and balances to ensure that the HMS system is operating at peak efficiency, allowing us to point out improvements to processes and set-up that will help you realize the full potential of your new system.

When your implementation is complete, the Implementation team will work with our HMS Customer Support department to ensure that they are familiar with your staff and operations. We want to make sure that your transition from Implementation to Customer Support is smooth and hassle-free. Even then, you will not have seen the last of your Implementation team. HMS offers a variety of opportunities for continuing education in which the Implementation staff is regularly involved. We'll look forward to working with you again and again.




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“I still have a full day, but I spend more time on patient care and on functioning as a radiologist as opposed to waiting on things, going and finding something myself or waiting on someone else to find it for me.”
Dr. Jeff Brannick
NorthCrest Medical Center

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