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Solutions

Patient Accounting

HMS Patient Accounting is a comprehensive online patient account management system that integrates four key hospital functions: A/D/T and census management, patient and insurance billing, revenue and statistical reporting, and accounts receivable and collection follow-up.

Features & Benefits
Our Patient Accounting system houses a suite of applications that allow facilities to effectively capture, manage and collect patient account receivables: Admission & Registration, Charge Capture, Billing, Cashiering, Collections, Contract Management as well as Automated Account Management.

Key features

  • Online edit of data - Accuracy of data is assured at time of entry since errors are corrected before being accepted by the system.
  • Interface of all information to medical records/ DRG case mix reporting system - Eliminates redundant data entry.
  • HL7 interface compliant with third-party systems.
  • Online assistance, HELP - Answers questions immediately, saving time and money.
  • All financial information sent to the general ledger module - Eliminates manual entry and error.

Registration / Admissions

  • Alpha or Soundex search capability for patients and guarantors - quick alpha or numeric access to patient and guarantor information. Also tracks previous names - Quick access to critical information.
  • Quick notification of open balances and/or bad debt accounts during the registration process with the ability of POS collections while the patient is registering.
  • Ability to scan driver's license, insurance card, physician orders, etc. at the time of registration.
  • Ability to digitally picture the patient at the time of registration.
  • Online viewing/printing of admission and registration forms at time of admission with the ability to digitally sign forms. This can be done in form packets or individually - Timely, accurate processing of essential information to meet your printed information requirements in the form you need, when you need it.
  • Outpatients can be registered as a single visit or recurring visit - Outpatients can be billed immediately after service or periodically billed as a recurring patient.
  • Ability to change outpatient registration to inpatient admission and ability to change inpatient to outpatient - A patient's records, whether inpatient or outpatient, are maintained together for accurate billing.
  • Automatic generation of patient numbers by inpatient and outpatient services; or accepts manually input numbers; edits for duplication - Eliminates expensive duplication errors; flexibility allows you to use the system or keep track of your own numbers.
  • Easy cancellation of incorrect admissions/discharges - User requirements are handled by the system quickly and easily.
  • Automated outpatient discharge can be set-up at the Hospital Service Code level - to occur during day-end processing or after a set number of hours.
  • Online occupancy display for control of room and bed assignment continuously updated for transfers and discharges - No embarrassing, confidence-damaging, incorrect room assignments; up-to-the-minute status reports on room occupancy.
  • Insurance Eligibility - Allows registration and business office personnel to receive online verification of primary, secondary and tertiary insurance for a patient; instantly updates the account in HMS.

Charge Capture/Billing

  • Accounts control at guarantor level including linking of related family accounts; guarantor receivables inquiries by name or number - Maintains financial responsibility relationship and allows easy online access.
  • Easy establishment of user-defined link (panel) charges so groups of charges can be handled as individual charges - Reduces clerical time and enhances communication with physicians.
  • Daily posting of charges, payments and adjustments to patient accounts - Up-to-date control of patient accounts.
  • Prints major insurance claims forms: UB04, CMS-1500 and detail bills; electronic claims processing via CPU to CPU - Meets billing requirements for Medicare and other insurance carriers in all states.
  • Interface 837 claim files to SSI for all electronic claims submissions.
  • Rebilling - All detail transactions retained to rebill insurance claim: CMS-1500, UB04, detail bill.
  • Automatic billing of late charges - Assures all charges including late charges can be billed.
  • Demand, cycle and final bills issued as you need them - Improves cash flow by meeting various billing requirements; decreases days in receivables.

Collections

  • Automated, user-defined insurance logs by UB04 facility, bill classification and financial class - Logs to meet cost reporting requirements are automatically updated without user intervention.
  • Accounts receivable statement preparation with variable statement message capability and selection options by encounter or guarantor; the ability to automatically issue patient statements as payments are received - An excellent opportunity to fit the system to your facility-s collection policies.
  • Bad debt processing including write-off, recovery by agency and date with extensive reporting and inquiry - Allows you to monitor and report all bad debt activity.
  • POS collections with credit card processing.
  • Electronic Remit payment processing.
  • Time payment processing - Makes it simple for you to follow-up on those patients who have agreed to pay on a time basis.
  • An integrated collections follow-up system that automates the tickler file, comments and follow-up notes, reporting and collection letters - The computer supports your efforts to manage your collections promptly and efficiently.
  • Various on-screen and printed inquiries of patient, account, detailed charges and unbilled charges with variable selection criteria for account groups such as account age, balance and financial class - Allows printed and on-screen access to the information you need to manage your business at the account level.
  • A/D/T statistical recaps and reporting - Enhances management effectiveness by providing comprehensive, current information on admissions, discharges, registration and patient days.
  • Daily and monthly revenue and statistical reporting - Invaluable management tools.
  • Flexible, user-defined pricing with automatic price selection based on inpatient/outpatient, insurance plan and hospital service - Allows you to easily implement unique pricing strategies for various groups such as PPO, HMO or commercial carriers.
  • Flexible, user-controlled rate increases or decreases. System maintains an audit of "who" and "when" a rate change was made. Rate changes are set with an effective date and are calculated by percentage and by department(s), with customized selection of rounding increments - Eases the burden of last minute price changes.
  • Various user-defined control file options including retention days for monetary and demographic patient data and bad debt data for discharged zero-balance accounts - You control the automation/length of time data is retained in the system.
  • Various user-selected control file options for individual tailoring, such as dollar amount for small-balance write off, diet codes and financial class report heading - You control the system and tailor it to meet your needs.
  • Automated Account Management - Designed to help the hospital with some of the tedious, repetitious Business Office tasks. Through setup the system can change the financial class, send a collection letter to the guarantor or payor, create a collection comment, transfer the payor balance and transfer to the next payor financial class.
  • LMRPs and NCDs available - Allows notification if Medical Necessity is not met.

Financial Solutions  

Executive View
Contract Management
DRG/APC Case Mix Management
Electronic Remittance and Billing
Health Information Management
Patient Accounting
Accounts Payable
Fixed Assets
General Ledger

Materials Managment
Payroll/Human Resources
Time and Attendance
Eligibility
Patient Scheduling
Admissions/Registration
Medical Necessity
Long Term Care
Outreach Scheduling




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Quotes
“"We never thought of looking at anyone else but HMS," Brinkley says. "We knew that it would meet our needs and provide us with the integration that we wanted."”
Terry Brinkley
Paris Community Hospital

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